Swisscom

At Swisscom, I was trusted with several vast projects, from 2011 to 2014. I worked in the role as a conceptual designer, for different sub-projects as a project manager and towards the end, as the overall project manager for the app creation.

Relaunch of the SME website (based on AEM), including an extensive help centre and an accompanying mini-site, with a need-oriented navigation.

  • Definition of user flows, navigation concept and complete IA
  • Page concept, content concept, and component inventory based on the private customer part.
  • Creation and definition of the need-oriented user-flows.
  • Designs following the guidelines.
  • Conceptualization and content definition for the online help centre.
  • Coordination and approval with product management and business.
  • Lead in the publishing phase.

Relaunch of the news portal Bluewin.ch (running on AEM too) and the concordant native app creation.

  • Definition of editing and content creation processes.
  • Alignment of the requirement and testing of delivered functionalities.
  • Information architecture and page concept.
  • Training of the editorial department.
  • Planning and management of the content migration.
  • Go-to-market alignment.
    Definition of the lifecycle process.
  • Scope and requirement definition for the concordant mobile app.
  • Call for offers for the development of the app.
  • Conceptual definition and specification of the app.
  • Overall project management.

These assignments have been partially acquired, supervised and handled, by me during my time as co-owner of Ratundtat GmbH. It was realized in cooperation with client-side teams and freelancers. The pictures displayed show the project during development.